Terms and Conditions


By ordering or using any Framework Dowsing product, in any way, you are agreeing to the following:

(i) For the purposes of this contract, ‘we’ (with or without the quotes) means Framework Dowsing, our other Framework Dowsing websites, and their Partners, Affiliates, and Employees.

(ii) For the purposes of this contract, ‘you’ (with or without the quotes) means you, your company, its directors, partners, subsidiaries and parents, its contractors and/or licencees, your employers, associates, agents and employees, customers, any other third party, or other person or institution in any way connected with you.

(iii) These terms and conditions are necessary to ensure that we are always here to provide good quality support and products. If you disagree with any of the terms, you should not order any Framework Dowsing product.  If you have already ordered product/s or if it has been delivered to you by a third party, you should return it unopened for a full refund.

(iv) If any of the terms of this contract are confusing to you, please contact Framework Dowsing in writing or by email to clarify before you purchase any of our products.

No Claim Basis of Sale
We supply our products on a no-claim basis, which means that you agree never to make or institute a legal or civil claim or other adverse action against us, either in person or through another company, institution, service, or agency working on your behalf. With this in mind you agree to hold us harmless from, and reimburse us the full costs of, any liability, loss, cost, damage or expense, including legal fees, as a result of any claims or actions which may be made or taken by you, your employers, agents and employees, customers, or any associated third parties, that arise out of or result from the extraction, delivery, actual or alleged ownership, use, or possession of any Framework Dowsing product, whether such claims are based on negligence, breach of contract, absolute liability or any other legal theory.

No Derivation or Reselling Under Another Name
You agree never to resell any Framework Dowsing product under another name or as part of another product unless we agree in writing beforehand.  You further agree never to examine any Framework Dowsing product with the purpose of intellectual derivation, or of copying the product or packaging or methods of any Framework Dowsing product, or to make similar variations or derivations thereof, or to licence such a product to others, with the penalty that all product produced and all profit from any sales in breach of this agreement automatically becomes the property of Framework Dowsing, without limit of time, even if there has been communication between us meanwhile.  If it becomes apparent that you have breached this contract, your business records, intellectual property information, and all records of trials or deals that could have been made between the period of you obtaining any Framework Dowsing product, and our date of discovery of the trials or deals, shall be made available for inspection within seven days of us requesting them, the costs of such inspection and all costs in our defending our product being borne by you.

Third Party Supply
If you supply any Framework Dowsing product to a third party, you must make that third party agree to this contract.  In breach of this, you accept full responsibility under all the terms of this contract, for the actions of the third party as if you were the third party.

Privacy and Credit Card Details Policy
Framework Dowsing does not, will not, and cannot store your credit card details.  Also, we will never pass on information about you to anyone else without your express permission, unless you are in breach of this contract and we need to take legal action.  We may use information you give us in our literature and/or website.  If we do so we will protect your privacy.

Website information
Whilst we take care to ensure that the information contained in this website is accurate and up-to-date, Framework Dowsing gives you no promises, representations or warranties about the accuracy, completeness, reliability or suitability of any information on the site.

Product usage
All pain, discomfort, or illness that you suffer should be properly investigated by a medical doctor.  We issue guidelines in good faith and to the best of our knowledge only.  You are alone responsible for your usage of any Framework Dowsing product.  Please dispose of any unwanted goods with environmental awareness.  Nothing on any Framework Dowsing website is meant to indicate that you should ignore medical advice, even if that advice contradicts the advice given on this website, or on any Framework Dowsing website, or by telephone or by email.  If you ignore medical advice, you do so at your own risk.  If you do something such as breaking off a course of treatment as a result of reading any advice or information on this or any other Framework Dowsing, or any linked website, or other Framework Dowsing literature, that is your responsibility.

You agree to pay for the product that you have ordered, and any special carriage charges that we have agreed between us, unless we have exempted you in writing, or have sent you a free sample.

This and any other Framework Dowsing website may link to other websites not controlled by us. All information we provide is given in good faith, but our websites and those we link to may not always hold the most up-to-date or accurate information.

Ordering from outside the UK
It is your responsibility to ensure that you can legally import Framework Dowsing products into your country/state.  If you live outside the UK, you may be subject to import duties and taxes that are assessed and levied when your order reaches your country.  These can be substantial in some places.  You may also be liable for Customs clearance or other fees.  You are responsible for any such charges.  Goods may also be opened, inspected, and possibly damaged in the process by Customs.  It’s rare for this to happen, but if this happens, we cannot accept returns. For further information, contact the Customs Office in your local area.

Refund policy
You have the right to cancel this contract within 14 days without giving any reason.  The cancellation period will expire after 14 days from the day

a) of the conclusion of the contract if the purchase was a service contract or a digital download;

b) on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods if the purchase was a sale of goods;

c) on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good if the purchase was a sale of goods which were ordered in one transaction but are being delivered separately.

To exercise the right to cancel you must inform us: Framework Dowsing, Base House, 25 Broughton Road, Croft, LEICESTER, Leicestershire, UK, LE9 3EA of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, email, or through this website).  You may use the attached model cancellation form, but it is not obligatory.  To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired to

Framework Dowsing,
Base House, 25 Broughton Road, Croft, LEICESTER, Leicestershire, UK,  LE9 3EA
+44 7816 323 492


I/we hereby give notice that I/we cancel my/our contract of sale for the following goods
contract for the supply of the following service
Ordered on/received on [date]


Name of customer
Address of customer

If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by email) without delay.
Which ever way you wish to inform us of your wish to cancel we will send a confirmation as soon as possible after receiving the request.

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).  We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.  We will make the reimbursement without undue delay, and not later than
a) 14 days after the day we receive back from you any goods supplied, or
b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.  We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, Framework Dowsing, Base House, 25 Broughton Road, Croft, LEICESTER, Leicestershire, UK,  LE9 3EA, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us.  The deadline is met if you send back the goods before the period of 14 days has expired.

We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

If you requested to begin the performance of a service during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.
Refunds for any reason will be made at our discretion according to the circumstances involved. If you are not happy, neither are we.

Use of Framework Dowsing Published Information
You may use any of the text of any Framework Dowsing website or literature only if there is a full visible hyperlink (in the same size text as the rest of your main text) to our website on every page where you have quoted us that opens either in the same page or in a new page that opens on top of your website, and is not a pop-up window.  In the case of printed literature a printed hyperlink to our website or our physical address and telephone number is acceptable.

Updating Terms and Conditions
These terms and conditions may change at any time.  You agree that any changes that we make to these terms and conditions will apply to you, even if the changes take place after you order or receive a supply of any Framework Dowsing product, whether or not you are notified of such changes. It is your responsibility to periodically revisit this page and bring yourself up to date with our terms and conditions.

These terms and conditions form a contract between us, and are to be interpreted according to English Law.  You specifically exempt Framework Dowsing, and its Partners and Employees from any law or ruling, local or otherwise, that would have the effect of invalidating any portion of this contract.  Nevertheless, if any part of this contract is ruled to be invalid in a court of law, the remainder of the contract will remain legally binding.